Bookkeeping and revenue cycle
Billing, insurance claims, remittances and rejections reconciled.
Clinics, hospitals, pharmacies and medical suppliers in the UAE need to manage insurance claim receivables and rejections, apply VAT correctly to zero-rated healthcare and standard-rated services, account for doctor fee arrangements and keep inventory of medicines under control. SGA World provides accounting, audit, VAT and corporate tax for healthcare businesses.
Healthcare at a glance
Healthcare providers in the UAE earn most of their revenue through insurance companies, which pay slowly and reject a share of claims. They supply some services that are zero-rated for VAT and others, such as cosmetic treatments, that are taxed at 5%. They also work with doctors on fee-sharing terms and hold medicines with expiry dates.
SGA World provides accounting, audit, VAT and corporate tax for clinics, medical centres, hospitals, dental and dermatology practices, pharmacies and medical suppliers in Dubai and Abu Dhabi. We help you collect what you are owed, apply VAT correctly and see profit by doctor and department.
At a glance
Our services
Billing, insurance claims, remittances and rejections reconciled.
Splitting zero-rated and standard-rated services, input VAT apportionment.
Audits for licence, owners, lenders and investors.
Profit by doctor, specialty and branch, and fee-sharing calculations.
Payroll for doctors, nurses and staff, with gratuity and WPS.
Registration, small business relief and returns.
Key rules
| Area | Rule | What it means for you |
|---|---|---|
| VAT on care | Healthcare necessary for treatment, including preventive care: zero-rated | Input VAT can be recovered. |
| VAT on cosmetic services | Elective and cosmetic services: generally 5% | Services must be split correctly in the system. |
| Medicines and equipment | Listed products: zero-rated | Other products: generally 5%. |
| Insurance receivables | IFRS 9 expected credit losses | Rejections and old claims provided for. |
| Licensing | DHA (Dubai), DoH (Abu Dhabi), MOHAP (other emirates) | Licence renewals may require financial information. |
| Corporate tax | Standard rules | 9% above AED 375,000. |
How we work
Step01
Insurance, self-pay, packages, pharmacy and other services.
Step02
Classify each service and product as zero-rated or standard-rated.
Step03
Claims, remittances and rejections matched monthly.
Step04
Profit by doctor, department and branch.
Step05
Audited accounts, VAT and corporate tax returns.
Why SGA World
We understand insurance claims, remittance advices and rejection codes.
SGA World is a Ministry of Economy and Tourism approved audit firm, so our reports are accepted where it matters.
Auditors, VAT, corporate tax and transfer pricing specialists work together, so nothing falls between advisers.
A team of chartered accountants qualified in India and the UK, focused on UAE rules.
Mainland and free zone companies, from start-ups and SMEs to regional groups.
Our audit work is recognised by major UAE banks for facilities and account reviews.

Worked example
A Dubai dermatology clinic treats skin conditions, mostly through insurance, and also offers cosmetic treatments to self-paying patients.
The clinic now sees which doctors and services are truly profitable.
What to prepare
Billing system reports by service, doctor and payer.
Claims submitted, remittance advices and rejections.
Doctor contracts and fee-sharing terms.
Medicine and consumable stock, with expiry dates.
Facility and professional licences.
VAT returns and corporate tax registration.
Fees and timing
Fees depend on the number of branches and doctors, claim volumes, pharmacy operations, systems used and whether we provide monthly accounts, revenue cycle reconciliations, payroll and the annual audit. We agree fixed monthly fees.
Avoid problems
Overcharging patients and insurers
VAT assessments
Overstated receivables
Payroll and tax errors
Unrecorded losses
Wrong VAT and margins

Talk to us
Tell us about your business and what you need. We will propose a clear scope and a fixed fee.
We handle
Location: Dubai & Abu Dhabi
Our offices in Business Bay, Dubai and Al Bateen, Abu Dhabi support clients across the UAE.
Office 1923, The Exchange Tower, Business Bay, Dubai
Khalidiya Towers M-B6, W10, Al Bateen, Al Khalidiyah, Abu Dhabi
Talk to an auditor
Tell us your company type, jurisdiction and deadline. We will confirm the scope, timeline and fee.
Prefer a form? Send us a detailed enquiry.
Who prepared this page
This guide is prepared by chartered accountants at SGA World Auditing Accounting L.L.C S.P.C in Business Bay, Dubai, a Ministry of Economy and Tourism approved audit firm, and checked against Federal Tax Authority legislation and guidance. It is reviewed whenever the rules change.
Have a question about your company?
Tell us your activity, jurisdiction and deadline. A chartered accountant will reply.
Ask an expertFrequently asked questions
Short answers to the questions UAE businesses ask us most. Still unsure?
Talk to our teamHealthcare services generally accepted in the medical profession as necessary for treatment, including preventive care, are zero-rated.
Cosmetic and elective services that are not necessary for treatment are generally taxed at 5%.
Medicines and medical equipment listed by the Ministry of Health and Prevention can be zero-rated; other products are generally standard-rated.
Generally yes, because zero-rated supplies are taxable supplies, subject to the normal recovery rules.
Rejected and doubtful claims should be reviewed and provided for under IFRS 9 expected credit loss rules.
It depends on their contracts and how they work; the answer affects payroll, gratuity and accounting.
Yes, clinic companies are taxed at 9% above AED 375,000, unless they elect small business relief where eligible.
Yes, with expiry tracking, since expired medicines must be written off.
The Dubai Health Authority in Dubai, the Department of Health in Abu Dhabi and the Ministry of Health and Prevention in other emirates.
Bookkeeping and revenue cycle reconciliation, healthcare VAT, payroll, doctor reporting, corporate tax and annual audits.
References:Federal Tax Authority · UAE Ministry of Finance · Ministry of Health and Prevention · Dubai Health Authority — reviewed 14 October 2026
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